Office of Organizational Performance and Audit

Office of Organizational Performance and Audit works collaboratively with the Innovation & Technology Department’s Innovation Division and City departments to:

         - Introduce new and creative business process solutions and cutting-edge technology to deliver City services in a more cost-effective and efficient manner; and

         - Rethink end-to-end processes and related technology to increase efficiency, reduce costs and enhance customer service.



Performance Management

Benchmarks/Best Practices

Quality of Life Survey

    Performance Audits

    Performance Assessments

    Control Assessments

    Admin Manual

    Continuous Monitoring

    Grant Management

    Fraud HOTLINE

      Project Management

      Process Improvements

      Alternative Delivery Solutions

      Consulting Service