Welcome to Online Services - Planning
Seamlessly connecting with our community and delivering the highest quality development services in a transparent, cost effective, and timely manner is critical to our mission as an organization.
The Public Permit Portal will enable you to remotely submit Planning applications* and electronic plans, pay fees, track progress, and more, 24 hours a day, 7 days a week. The City invites you to register and utilize the Public Portal, powered by the POSSE Land Management System (LMS). Begin streamlining your development projects without visiting City Hall, waiting in lines for service, or printing paper plans - saving you time and money.
Please review the brief “How To” videos provided for your convenience below, along with the tutorials to assist you in navigating the portal as you register, submit Planning applications and track projects.
You may also contact the Planning Division by calling (951) 826-5371 should you have any questions or need assistance.
*Please note that not every type of Planning Application can be submitted through the Public Portal at this time. Submittal of complex applications should be coordinated with a Case Planner. If you are unsure about which Planning Application type is needed for your project, please contact us.
Notice - End of Emergency Orders and Permit/Entitlement Expirations
Notice to Public - End of Emergency Orders and Permit/Entitlement Expirations
Public Permit Portal
Click here to enter the portal: https://posselms.riversideca.gov/prod/pub/lms
Advisory: The use of Google Chrome is the recommended browser for the Public Permit Portal to ensure the best performance possible.
Useful Training Tools and Tips
Receiving Outcome Emails in the Permit Portal
Tutorial - Receive Outcome Emails
How to Search for Building Permits
Tutorial - Search Building Permits
How to Upload Electronic Plans and Resubmittals
Tutorial - Upload Electronic Plans
How to Check Plan Review Status
How To Submit For A Zoning Permit
How To Submit A Development Review Application
How To Submit For A Temporary Use Permit
How To Submit An Administrative Review Application
Existing e-Plan Review Projects in Project-Dox
For existing projects undergoing electronic plan review using Project-Dox software, please visit https://eplans.riversideca.gov/ProjectDox/index.aspx to log in and continue processing your permit application accordingly. Thereafter, all new permit applications and electronic plan submittals must register and utilize the new Public Permit Portal, or submit projects in person at the One Stop Shop.
ePlan Tutorial for Existing Project-Dox projects
ePlan System User Requirements for Existing Project-Dox projects